Explore our FAQs to learn everything you need to know about TronVision.
General Questions
Who are TronVision™ JumboTrons For?
JumboTrons are perfect for sports fans, gamers, businesses, tailgaters, restuarant owners, bars or anyone looking to enhance their entertainment or event space.
Does TronVision™ include TVs?
Yes, TronVision™JumboTrons are equipped with four HD LED Smart TVs for crystal-clear visuals.
What size are the TV's?
- Model: 24" LED HD Smart Fire TV Platform
- Optimal Viewing Distance: 2-20 feet
- Recommended Ceiling Height: 7-9 feet
After testing several prototypes, we've determined that larger sizes may hang too low and obstruct views. TronVision™ unit measures approximately 28.4" x 28.4" x 19.2" inches, making it the optimal viewing size.
How much do TronVision™ JumboTrons weigh?
Every TronVision™Jumbtron weighs less than 40 lbs.
Do TronVision™ JumboTrons support multi-screen functionality?
TronVision™ JumboTrons allow for the simultaneous display of content across all 4 TVs screens, or has the option to showcase different content on each screen separately.
Can TronVision™ JumboTron sign panels be customized?
Absolutely! Simply provide us with your artwork, and we will create customized sign panels (called ‘marquees’) unique to your JumboTron.
Can the custom side panels be changed easily?
Yes! The custom side marquees can be easily popped out and swapped out very easily at your convenience.
Can I add my company logo or branding?
Absolutely! Our customization options include the ability to display logos, branded content, and other personalized visuals on the marquees, corner panels and bottom panel.
Do I have to assemble a TronVision™ Jumbotron myself?
TronVision™ JumboTrons are designed by engineers for easy DIY assembly and can be put together in less than an hour.
What is TronVision™ JumboTrons made of?
TronVision™ JumboTrons are constructed from high-quality, durable material, designed and manufactured by engineers in the heart of Motor City to meet stringent quality standards, ensuring longevity and optimal performance. (not made of wood)
Where are TronVision™ JumboTrons manufactured?
TronVision™ is proudly made and manufactured in the USA, near Detroit Michigan.
Can I customize the lighting effects?
Yes, TronVision™ JumboTrons feature dynamic lighting that can be customized to match your mood, team colors, or event themes.
Is TronVision™ compatible with gaming systems?
Yes, TronVision™ works seamlessly with all major gaming consoles and PCs for an immersive gaming experience.
Can TronVision™ JumboTrons be used outdoors?
Yes. However, please note that TronVision™ JumboTrons are NOT weatherproof. They are however great for tailgates on a sunny day! If planning to install outside, we only recommend installation in areas that are covered and protected from the elements.
Shipping / Warranty / Returns
How long with it take for for TronVision™ JumboTron to ship after my order is placed?
Each TronVision™ is custom made and will generally ship within 4-5 business days from the TronVision™ Enterprises warehouse after your order is placed (pending timely artwork approval). Once your TronVision™ ships from our warehouse, delivery times will vary depending on your location. We appreciate your patience and will work diligently to ensure your order is processed as quickly as possible.
Does TronVision™ ship internationally?
Unforturnately, TronVision™ does not currently ship internationally. We hope to make this possible in the future!
How is TronVision™ shipped?
Depending on the package purchased, each order will come in 2-3 separate boxes.
What is the warranty coverage for TronVision™?
TronVision™ comes with a one-year limited warranty covering manufacturing defects and hardware issues.
Can I return or exchange my TronVision™ system?
Yes, we offer a 30-day return policy for unused systems/non custom in their original packaging. Contact us to start the process.
Technical Questions
What should I do if I have any problems with installation?
If you have any questions during the installation process, please don't hesitate to contact a Customer Service Specialist to assist. If you are unable to install yourself, give us a call and we can connect you with a installation specialist in your area.
What should I do if my TronVision™ isn’t working properly?
Start by checking our troubleshooting guide, available in the Support section. If the issue persists, contact our support team.
How do I update my TronVision™ system?
Software updates for the TVs are automatically pushed to your system. You’ll receive a notification when an update is available.
What should I do if my screen looks distorted?
Ensure the screen is properly calibrated. Refer to the setup guide or contact support for assistance.